Paymate's fees and charges for the US Payments service are as follows.
Transaction Fees: 3% of payment value + $0.50 per payment.
Annual Fees: None.
Monthly Fees: None.
There are no fees for buyers and they do not need to register to make a credit card payment.
Item
Fee
Comment
Application
None
You get a bank-approved Merchant Facility you can use on eBay, your website or as a Virtual Terminal
Risk Mgmt
None
You get our proven risk assessment service to reduce the risk of fraud losses
Gateway
None
You get online, real-time authorization of credit card payments without any set up or monthly fees
Chargebacks
$15
We respond to bank inquiries and submit responses to chargeback inquiries on your behalf
Refunds
None
We process refunds to buyers to save you time and avoid handling of sensitive credit card data
Funds access
None
We credit payments directly into your bank account so you get cash without withdrawal fees or delays
Security
-
We meet industry standards for encryption, Payment Card Industry standards for sensitive data
Client Service
-
You will receive tailored (not 'cut and paste') responses to email inquiries in ONE business day for most inquiries
NOT SO FINE PRINT
Paymate's simple fee structure and 'full-service' offer are based on expectations of 'average' usage patterns in terms of volumes, average payment amount, Anticipated Interchange Level, product category risk and fraudulent transactions received, volumes of refunds and chargeback inquiries, disputes and requirements for client support. Sellers with significant volumes and low risk profiles may qualify for better terms after a pattern of usage has been established, at Paymate's discretion.
Paymate's Fees are detailed as below.
Discount Rate
3.00% On Gross Visa, MasterCard and Discover ® Network Card Sales
3.00% On Gross Visa, MasterCard and Discover ® Network Card Non-PIN Debit Sales (US only)
These apply to all transactions that meet the qualification citeria for your Anticipate Interchange Level.
Refunds can be processed by Paymate upon the seller's emailed request. There is no charge for refunds however the fee paid on the original payment is non refundable.
Authorization Fee
Authorization/EDC Fee of $0.50 applies to all Visa, MasterCard and Discover ® Network Card approval (pre-authorizations and authorizations), denials, batch inquiries, batch entry transactions and includes any transaction fees and capture fees.
Non-qualified Transactions and Fees:
Each interchange level has an associated interchange fee that is established by Visa, MasterCard or Discover Network. If a transaction does not satisfy all the qualification criteria for your Anticipated Interchange Level, then Visa, MasterCard or Discover Network will not process the transaction at the Anticipated Interchange Level. This type of transaction is often referred to as a “Non-qualified Transaction.” For processing each Non-qualified Transaction, you will be assessed the Discount Rate and an additional fee. The additional fee is made up of TWO components: The Non-qualified Interchange Fee and a Non-qualified Surcharge.
The Non-qualified Interchange Fee is the difference between the interchange fee associated with the Anticipated Interchange Level and the interchange fee associated with the interchange level at which the transaction was actually processed (amounts found on your Non-qualified Interchange Fee Schedule). The Non-qualified Surcharge is currently not applicable.
The MasterCard® Network Access and Brand Usage Fee
Effective July 1, 2009, the rate for the MasterCard Network Access and Brand Usage (NABU) Fee will be $0.0185 per transaction (including refund transactions). This fee will appear as a separate line item—MC Network Access Usage Fee—beginning with your July statement. This fee is being charged by MasterCard for access to their networks and will be charged by MasterCard on U.S. issued cards settled in the US only.
The Visa® Acquirer Processing Fee
Effective July 1, 2009, the rate for the Visa Acquirer Processing Fee (APF) will be $0.0195 per authorization. This fee is being charged by Visa for access to their authorization systems. This fee is similar to the MasterCard fee above; however, it will be assessed per authorization rather than per transaction. This means the fee will be assessed on all Visa-branded authorizations accepted by U.S. merchants regardless of where the card is issued. It will not be assessed on Visa Account Verification messages where the amount is $0.00; pre-authorizations (excluding Automated Fuel Dispensers); or adjustments. This fee will appear as a separate line item—Visa Auth Processing Fee—beginning with your July statement.
Chargeback Processing Fees
$15.00 per chargeback inquiry received by our bank.
Cross Border Fees
A MasterCard Cross-border or Visa International Service fee is any transaction in which Client's country of domicile differs from the country where the card was issued. The MC fee is 0.30% per non-US issued MC transaction settled in US$ and 0.40% per non-US issued MC transactions settled in non-US$. The Visa fee is 0.40% per non-US issued Visa transactions.
